24 January 2023 | Hilton Bankside, London

The Financial Services Tech Leaders Summit is a private, invite-only event designed for digital and IT executives from banks, financial services and insurance companies, who are involved in the strategy and execution of their organisation’s transformation journey.

The 1-day programme addresses the role that technology and data will play as we navigate digital immunity and strive to meet evolving customer demands, whilst also uncovering the latest technology trends and winning strategies to optimise and ensure value from digital transformation.

What's in it for you?

Share challenges and best practice with your peers, get inspired and discover the tools that will deliver smarter, faster and safer business decisions, and enhance customer and employee experiences.

HEAR INSPIRING CASE STUDIES FROM THOSE ON THEIR TRANSFORMATION JOURNEY

ATTEND PEER-TO-PEER ROUNDTABLES ON YOUR SPECIFIC INTEREST AREAS/CHALLENGES

MEET 1-1 WITH HAND-PICKED SOLUTION PROVIDERS TO MATCH YOUR UPCOMING PROJECTS

CONNECT AND SHARE BEST PRACTICE IN SMALLER, MORE CURATED GROUPS VS LARGE EVENTS

Confirmed Speakers

Who's it for?

Job Titles: 

• SVP / VP / Director / Head of: IT, Technology, Information Security, Digital Transformation, Unified Communications, Collaboration, Cyber security, Data, Analytics, Automation, Customer Experience, Customer Contact

• Chief Information Officer, Chief Technology Officer, Chief Data Officer, Chief Information Security Officer, Chief Strategy Officer, Chief Operating Officer

Companies: 

• Retail Banks, Investment Banks, Insurance, Commercial banks, Cooperatives, Pensions funds, Mutual funds, Brokers, Exchanges, Credit/Loan Companies

HAS AN ACTIVE PROJECT

RESPONSIBLE FOR OR INFLUENCES IT PROCUREMENT

SOURCING SOLUTIONS TO IMPLEMENT IN THE NEXT 12 MONTHS

INTERESTED IN PEER-TO-PEER NETWORKING AND COLLABORATION

What our delegates say

What to expect on the day

Morning

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Registration & Arrival Refreshments
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Opening Remarks
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Keynote Panel Discussion

Preparing for a new paradigm shift with digital immunity and operational resilience

• What new practices can FS organisations adopt to deliver high business value whilst remaining operationally resilient and managing risk?
• What role will data and technology play in preparing for a new economic reality? What will the downstream impact on the tech stack be?
• How to meet evolving customer and employee expectations when faced with talent and economic constraints?

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Fireside Chat

A past, present and future look at scaling innovation to unlock business value

• How will changing customer demands and external economic factors impact FS innovation strategies in the short and long term? What’s the impact on people, culture, processes and technology?
• Lessons learnt in creating a digital culture that embraces risk and change
• Real life examples of operationalising IT across functions to optimise digital initiatives

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Sponsored Keynote

Futureproofing IT for operational efficiency and resilience

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Peer-to-Peer Roundtables

Customer Experience: What do the next generation of customers want and how can technology and data be used to better today and tomorrow’s demands?
Cloud Optimisation: Transform vs Migrate vs Optimise: How to balance a move to the cloud with optimising legacy?
Data Driven Excellence: Creating an established framework and culture where data is prized and maximized, for real time decision making
Cyber Security: How to supercharge security awareness training with customers and employees?
Flexible Working: How to increase engagement with UC tools to improve hybrid team outputs whilst meeting diverse user capabilities?

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1-2-1 Meetings
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Lunch

Afternoon

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Panel Discussion

How to optimise IT infrastructure for operational resilience and cost-efficiency?

• Are you managing costs and quantifying the risk of legacy vs cloud, whilst embedding security from the start?
• How to ensure legacy skills and mindsets aren’t preventing you from optimising the cloud?
• Preparing for DORA: How to avoid drowning in governance?

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Fireside Chat

How to develop high-performing, hybrid teams and retain talent?

• How to ensure your teams are set up for success, productivity and wellbeing?
• Will your ‘ways of working’ strategy shape the workforce you have? Is flexibility the key to talent retention?
• How can UC&C technology be leveraged to encourage employees to return to the office?

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Fireside Chat

Get smart: Are you unleashing the true value from your data?

• How to build data and analytics products today which help solve tomorrow’s demands?
• How to bridge the gap between data you collect and the insights you gain?
• From process automation to personalised customer experience, where can you derive the greatest value from your data?

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1-2-1 Meetings
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Peer-to-Peer Roundtables

AI & Automation: Could AI and automation help in mitigating the impact from a skills and talent shortage?

Office of the Future: How to modernise office spaces with innovative tools to ensure effective, hybrid collaboration?

Customer Contact: How to create a seamless and accessible customer contact journey?

Applications and the Cloud: Considerations around application modernization and maintenance in the cloud

Cyber: Streamlining cyber tooling for better enterprise visibility and threat detection

Data: Identifying and deploying data and metrics to positively impact ESG efforts

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Closing Remarks
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Networking Drinks Reception

Interested in sponsoring?

Fill in the form and our team will be in touch to discuss packages